Provider Resources

EveryStep provides medical and social services for women, children and families, adults and seniors, and communities across Iowa. EveryStep Care & Support Services include home visits, family support, parent education, and much more. EveryStep's wide variety of services provide care to tens of thousands of Iowans each year. In fact, every county of Iowa is served by at least one EveryStep program. To view a listing of these services, please download our Program Guide.

Download the EveryStep Program Guide

1st Five

1st Five, Healthy Mental Development Initiative, is a project funded by the Iowa Legislature (IDPH) to assist medical providers in enhancing well-child care for children birth to age five through surveillance and screening of child development, family stress indicators, and caregiver depression. If a concern is detected through completion of surveillance or a developmental screening tool, the child is then linked to EveryStep for developmental support services. After developmental support services are provided, the 1st Five Developmental Support Specialist then contacts the referring medical provider regarding the outcome of the referral. 1st Five understands that the health and well-being of family members directly impacts the health of an infant or young child. 

A referral to 1st Five often benefits the whole family. The 1st Five program is available to any medical provider or clinic providing primary care services which are willing to implement the 1st Five referral form and developmental screening tool(s). Any child identified as needing additional services is eligible for developmental support services.

Call 515-558-9954 for more information.

Care and Support Services

Our Care & Support Services provide medical and social services for women, children and families, adults and seniors, and communities in Des Moines and across Iowa. Many of these programs are listed below, and additional programs are listed on our Provider Resources page. Formerly known as Visiting Nurse Services of Iowa, EveryStep Care & Support Services offers dozens of programs.

Learn more about our Care and Support Services.

Care For Kids - EPSDT

EveryStep operates Care for Kids — an Early Periodic Screening, Diagnosis & Treatment (EPSDT) program. EPSDT is the benefit package of Medicaid/Title 19 for individuals under age 21 years.

The focus is to:
• Inform families of the benefits they receive with Medicaid/Title 19.
• Help individuals secure a medical and dental home.
• Ensure that eligible individuals receive and understand the importance of preventative health care.
• Link families to other community resources to improve their health and well-being (WIC, Early ACCESS, parenting classes, childcare assistance, housing assistance, food pantries, etc.)

Serving Dallas, Madison, Polk and Warren Counties.  Call 877-540-1422 for additional information.

Child Care Nurse Consultant

The CCNC Program provides on-site consultation and training to early education centers and child care providers on issues related to health and safety. Our nurses offer technical assistance, conduct assessments, provide help with disease outbreaks, and collaborate to make improvements in child care programs. They also perform screenings, help develop care plans for children with special needs, and make referrals to other programs when appropriate. CCNC serves Clinton, Jackson, Dallas, and Polk Counties. 

Correctly Compliant Program: This program aims to ensure that all pre-K children who attend a licensed child care center meet the minimum immunization requirements based on Iowa law. Our nurses conduct on-site audits of immunization records, provide written documentation on children without required immunizations, make referrals to health care providers, look up immunizations, and provide technical assistance to improve record keeping. This program serves Polk County.

To learn more, please call (515) 558-9993.

Children at Home

The Children at Home program assists families raising a child with a disability by helping them obtain needed services and supports that are necessary in helping their child remain at home. The Children at Home program believes that families should retain control of decisions that affect their child and family as a whole. Financial assistance is intended to enable families to obtain services and supports that are not met by other programs. The family's intent must be to secure these resources to enable their child to remain in the family home, function more independently in the home, and engage in the community.

Intake and referral specialists are available via telephone Monday through Friday from 8 a.m. to 6 p.m. at 1-888-IAKIDS1 (1-888-425-4371).

Learn more about Children at Home.

Community Action Network

The Community Action Network (CAN) is a collaboration of organizations, agencies, programs, and individuals in central Iowa with a focus on improving the lives of people in our community. Through the development of educational tools and resources, we help providers, caregivers, parents, and other community members understand best practices in caring for children and families.

Learn more about CAN.

Community Health

EveryStep Community Health offers nursing services to businesses and organizations that lack on-staff nurses to support the health needs of their clients and employees.

Learn more about our Community Health programs.

Community Home Visitation
The Community Home visitation program provides home visits to pregnant and parenting women in Polk County. The program is dedicated to improving the health and well-being of pregnant women, children, and families. Home visits are conducted by registered nurses, a nutrition counselor, and a social worker. These visits are structured to meet the needs of parent, child, and family. Services provided include:
  • Prenatal and post-partum health education.
  • Child development screening and education.
  • Perinatal depression screening and referral.
  • Caregiver depression screenings.
  • Referrals to community resources.
  • Nutrition counseling.
  • Family planning counseling.
Referrals can be made by a physician, social worker, family member, friend, or yourself. Please contact our intake department at 515-558-9946 for more information.
Doula Services

EveryStep offers doula services at no cost to qualified participants. Doulas offer education, empowerment and support to clients.

A doula is a trained professional who provides continuous emotional, physical and informational support to new and expectant parents before, during and after birth. A doula is a professional pregnancy companion whose goal is to help families have a safe, healthy and positive labor experience.

 

Learn about our program

EveryStep Giving Tree Thrift Store

EveryStep Giving Tree thrift store, 3330 100th St. in Urbandale, Iowa, sells and accepts donations of gently used clothing, accessories, furniture, home decor, household items, bedding and more. All proceeds benefit the people served by EveryStep's non-profit care and support programs. Learn about donating, volunteering and shopping at the store at everystepgivingtree.org.

Learn more about EveryStep Giving Tree Thrift Store.

Fathers Matter

EveryStep offers a special program for new and expecting dads in Polk County called Fathers Matter. The program offers support, education and information for fathers of children enrolled in the Healthy Start Project. Our Fathers Matter consultant can provide:

  • Home visits.
  • Tips for new dads.
  • Information about baby’s health.
  • Information about safety concerns.
  • Strategies to help fathers succeed.

To learn more, please call (515) 558-9946.

Grief & Loss Services (Home of the Amanda the Panda)

EveryStep Grief & Loss Services offers a variety of grief support opportunities provided at no cost for anyone in the community. These opportunities include the Amanda the Panda program. Available to individuals and families of all ages, our services include the following:

  • Monthly and quarterly support groups.
  • Eight-week educational support groups.
  • Information about safety concerns.
  • Memorial gatherings.
  • Peer support.
  • Online support.
  • Family nights.
  • Mailed resources.

Life after the loss of a loved one is a difficult time of adjustment. At EveryStep, we are honored to listen to your story and walk with you during your time of sorrow and to help you navigate the many feelings associated with loss, such as sadness, anger, frustration, shock, numbness, denial, guilt, emotional distancing, lack of interest and confidence, relationship difficulties, anxiety and panic.

Learn more about our grief and loss programs.

Hawki

Hawki is affordable medical and dental insurance through the state of Iowa. Unlike other programs with more restrictive income guidelines, Hawki coverage can help families at a wide variety of income levels. The monthly premium costs are based on income, but no family pays more than $40, regardless of how many children they have. In fact, this resource is open to many families that are unaware of their eligibility - making Hawki a highly underutilized tool in Iowa.

Learn more about Hawki

Healthy Homes Iowa

Healthy Homes Iowa is an EveryStep program which works with families and community partners to reduce health hazards in Polk County homes. Qualifying homeowners and renters can receive free assessments and modifications that address potential causes of illness or injury, such as moisture and mold, pests and insects, trip hazards, or poor ventilation, insulation or lighting.

Learn more about Healthy Homes Iowa.

Healthy Start & Empowerment Project

This program provides visits to pregnant and parenting women that would like extra support to ensure a healthy child and family as well as their own health. Whether you are pregnant or parenting a child under the age of six, EveryStep’s Healthy Start Program provides free personalized one-on-one education and health screenings for pregnant and postpartum women in Polk County. 

EveryStep’s Healthy Start Project received the Iowa Family Support Credential. Quality prenatal care guidance through the Healthy Start Program will help to ensure your baby will be as healthy as possible. Ongoing parent education and child development support helps to guide your child on the path to enter school ready to learn. 

  • Individualized prenatal and postpartum health education.
  • Child developmental screening and education.
  • Depression screening and referral.
  • Access to community resources.
  • Nutrition counseling.
  • Family planning counseling.
  • Breastfeeding support and education.
  • Help choosing medical coverage and a doctor.
  • Links to community resources.
  • Opportunities to attend program groups including parent/child and consumer leadership opportunities.
  • Infant care and safety education.

Referrals can be made by an individual, physician, social worker, family member or friend. To learn if you or someone you know could benefit, please call (515) 558-9946. Bilingual case managers and interpreters are available.

Learn more about Healthy Start.

Home Care

EveryStep Home Care is a nonprofit provider with experience and a solid reputation going back more than 100 years. We have nurses across Iowa who can provide a wide variety of in-home care services to keep you or your loved one comfortable. Our agency is Medicare-certified and Medicaid-certified.

Learn more about our Home Care program.

Hospice

EveryStep Hospice helps those living with a serious illness make the best out of every day. EveryStep Hospice is Iowa's oldest and largest not-for-profit, community-based hospice provider. Since launching our hospice program in 1978, thousands of Iowans have turned to us to find comfort and care when they needed it most. All hospices focus on providing pain management and symptom control. However, each hospice is independently run and provides its own programs and services.

Learn more about our Hospice program.

I-Smile

The I-Smile™ Program provides oral health screenings, oral health education, nutrition education relating to oral health, fluoride varnish application, and a referral to a dentist for comprehensive dental needs. The program serves children under the age of 21 and pregnant women. We assist families:

  • Find a dental home or dental coverage for their child.
  • Acquire assistance to set up appointments with the dentist or find dentists who accept Medicaid.
  • Transport their child to the dental appointment.
  • Have translation services regarding their dental care.
For more information, please contact the I-Smile Program at (515) 557-9023.

 

Learn more about I-Smile.

Interpretation

We have developed a reputation for hard work, dedication, honesty, and integrity. Our highly trained interpreters are here to bridge the gap in the area of linguistics. We provide interpretation in the professional field of social work, healthcare, legal, and education. We strive to provide interpretation and translation services to our growing refugee immigration population as our local demographics continue to become more diverse. Our program includes a Community Interpreter Training and Refugee Immigrant Guide efforts.

Learn more about our interpretation program.

Iowa Family Support Network (IFSN)

Iowa Family Support Network provides a coordinated intake and Iowa Family Support Network referral system to assist families, child healthcare providers, and other professionals with information and support, as well as linkages to resources for young children ages zero to six.

Families, child healthcare providers, and other professionals have access to a toll-free phone number to make referrals and obtain information about family support services, group-based services, IDEA Part C early intervention known as Early ACCESS, and other community supports in Iowa. Information specialists are available via telephone Monday through Friday from 8 a.m. to 6 p.m. at 1-888-IAKIDS1 (1-888-425-4371).

Learn more about IFSN.

Maternal Child Health

EveryStep’s Maternal Child Health (MCH) Services & Community Home Visitation Program brings health care and education to expectant or parenting moms in their homes. During nurse home visits, women in the community who are pregnant receive health assessments and education. Visits are also made with those who have delivered their babies. Services include:

  • Post-partum assessments and education for the mother.
  • Health and developmental screenings for the infant.
  • Newborn care and education.
  • Breastfeeding and chestfeeding education and support.
  • Links to community resources.
  • Individualized health education and support based on maternal and/or infant needs.

Individuals who are pregnant or post-partum who would benefit from a home visit by a nurse as eligible, as are children who are identified as needing additional health screening and assessment. Please contact us for more information at 515-558-9946 for Polk and Dallas Counties and 515-661-3715 for Clinton and Jackson Counties.

Nine2Thrive

EveryStep's Nine2Thrive program was launched in 2019 to support the healthy development of babies during pregnancy. Studies show that stress during pregnancy can have a direct effect on unborn babies, possibly resulting in pre-term birth, low birth weight, and poor physical and emotional health by the age of 18 months. Additionally, there is evidence that stress can imprint on a developing baby's DNA, resulting in negative health issues across multiple generations.

The Nine2Thrive project model is a public-private partnership bridging primary care and public health services. If a concern is identified during an initial intake assessment at a prenatal visit with an obstetrician or midwife, the mother is connected to a Nine2Thrive support specialist. The support specialist coordinates referrals and interventions, and provides targeted follow-up with the mother. These services are also extended to address the needs of the entire family.

To learn more, please call (515) 333-4533 or email nine2thrive@everystep.org.

Nurse-Family Partnership Program

The Nurse-Family Partnership Program matches first-time parents with a Nurse Home Visitor who provides ongoing education and support beginning during the mother’s pregnancy and continuing until the child turns two years old.

For more information about the Nurse Family Partnership Program, please call (515) 558-9946.

Learn more about the NFP Program

Senior Companions

EveryStep's Senior Companion program provides weekly assistance at no cost to older adults who may be homebound and can benefit from extra social/emotional support, transportation to appointments, help with shopping, or respite for clients' caregivers. 

Senior Companions must be a resident of Polk, Warren, Marion, Lucas, or Pottawattamie Counties, be age 55 or older, and meet income guidelines. Senior Companions receive a stipend and other benefits. The program is offered at no charge to residents of Polk, Warren, Marion, Lucas, and Pottawattamie Counties who are 21 or older and need extra support to continue to live independently in their homes. 

Participants report that they are better able to remain living independently in their own home with help from the Senior Companion program.

Call (515) 558-9957 or email SeniorComp@everystep.org to see if you or a loved one may be eligible to participate in the Senior Companion Program. If you are not eligible to be a Senior Companion volunteer, other volunteer opportunities are available on our volunteer page

Share The Joy (formerly Adopt-A-Family)

The holidays can be stressful for families in need — gifts and special celebrations often take a back seat to basic necessities. Through EveryStep’s Share the Joy program you can support families by fulfilling basic needs like groceries, laundry detergent, paper goods and more.

A simple act of kindness can provide temporary relief, but it can also provide hope. Your support helps people feel connected to others — and to critical support systems in our community — so that families know they are not alone.

Call 515-271-1335 for more information.

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Stork's Nest and Family Nest

Stork’s Nest is an educational incentive program for new and expecting moms who live in Polk County and meet income guidelines. Participants earn points for healthy behaviors such as keeping medical appointments, smoking cessation, WIC participation, breastfeeding, school attendance and more. Points can then be redeemed at the Stork’s Nest store for needed baby items such as diapers, clothing, strollers, cribs and car seats. Parenting and prenatal classes are also available.

Learn more at (515) 558-9950.

Storybook Project

The Storybook Project keeps incarcerated parents and their children connected through reading at the Iowa Correctional Institution in Mitchellville and at the Newton Correctional Facility in Newton. Once a month, parents and grandmothers select one book per child and read to their children birth to age 17 through a digital voice recorder with the assistance of a trained volunteer. The stories are burnt onto a CD and mailed, along with the book, to the child. The mission is to strengthen the bond between parent and child during incarceration while promoting reading and literacy.

If you are interested in volunteering or contributing to the Storybook Project, please call (515) 558-6228.             

Title X Family Planning Program

EveryStep offers a variety of family planning services, health education and resources, wellness tests and screenings, as well as preventative health services. If you are eligible to enroll in EveryStep’s Family Planning program, most of your basic family planning services will be paid for. All provided services are kept confidential.

Learn more

Winter Assistance 2023-2024

View a list of local resources that are able to assist families during the holiday and winter season.             

Learn more about local winter assistance programs.