November 21, 2018
A Story from Our Hospice Program: Carmen Winters
Carmen Winters strides into the McDonalds on a cold April day, looks around, and notices. Notices the chill in the air, notices the massively overstuffed hiker's backpack resting unobtrusively in the corner, notices the man to whom it belongs chatting at the front desk with the staffers about how the sleet had frozen his home, a tent, and how he politely asks if he could stick around a while and warm up. After they give their approval and he sits back down, Carmen walks up, orders a coffee for herself and an anonymous hot meal for the man. The smile on the man's face when the server delivered it to him was enough for her.
The skill of observation, this heartfelt level of care has always been a part of Carmen, but was nurtured by Carlos, her husband of 42 years. It continued to grow when twelve years after surviving cancer, Carlos began to succumb to chronic kidney failure and was admitted to the Kavanagh House on 56th Street. There, Carmen noticed the constant acts of compassion extended by the members of EveryStep Hospice.